Privacy Policy

Dear (prospective) Snappshot customer,

Your privacy is important to us. We would like to inform you about our new privacy statement. We have updated this statement due to the new European privacy legislation (GDPR). This statement is more extensive than before and is written in clear language. This makes us even more transparent about what we do with your personal data.

This privacy statement provides information about:
Data we collect from you and for what purpose.
Measures we have taken to protect your personal data.
Which rights you have with regard to your personal data and how you can exercise these rights.

For additional information about the protection of personal data, please visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl/nl.

Which personal data does Snappshot process?
App:

Facebook User ID of the person who downloads the app when the potential user enters the party code/event code of the event. Before that, Snappshot does not receive any personal data in any way. If you use Snappshot at a public event, it is possible that our customer can use the Pixel data obtained by us. This NEVER happens at private events.
After entering the party code/event code, you can enter a name or alias in our app to give the photos you take a personal touch. We do not use this name/alias except on the screen under the photo you have taken and when downloading the photos by our customer.
When you post a photo, some data from your phone is sent along. In particular:
The unique ID (UID Key), which is linked to your phone;
Brand, model, and (version of) operating system of your phone.
We use this data only to keep our system running properly and to obtain statistics to improve the usability of our app. This data cannot be traced back to you as a person.

Tell a friend module
Suppose you have a great party where Snappshot is being used and you want a friend or someone else to get to know Snappshot. Then you can use this button. You can choose to do this via WhatsApp, Facebook Messenger, or email. After you press the
“Tell a friend” button, you can indicate which channel you want to use. You then send a message with a unique discount code to your “Friend”. We do not store any personal data for this process.

MySnappshot

Name and email address are stored by default; other data such as name and address and profile photo can be entered manually in our system. We use name and email address in communication about Snappshot. Name and address details may be used if we need to send you flyers as part of the package you purchased. This data is not used for commercial purposes without permission. This data is also stored after the party/event you purchased, so you can always return to your own Dashboard. In this Dashboard, you can download photos up to 30 days after the party/event and create new party codes/event codes in the future if you wish. If you do not want this, you can log in at any time to delete your account and associated data. You can do this by clicking the ‘forget me’ button in the menu.

When you use the ‘Invite your guests’ button in MySnappshot, you send a message to your guests/visitors to let them know you are using Snappshot. We do not store any data of these persons. After all, you use your own WhatsApp, Facebook, or email to inform them. You can manually adjust the data you send via this button in the message.

Website (Snappshot.party)
As a visitor to our website, we use the Facebook pixel and Google Analytics to monitor website usage. We may also send you targeted (and relevant) marketing messages within Facebook/Instagram. We have explicitly informed Google that we will NOT store your IP address.

If you fill in the contact form on our website, your name and email address will be sent to the person within our organization who will follow up on your question or contact request. This data is kept for as long as the contact between you and us exists.
Also, if we need this data to perform our service, we keep it for as long as necessary. After the service has been provided, we keep your data in our system to be able to serve you better with any future requests, unless you of course ask us to delete this data.

Accounting software/accounting

We use the accounting program Moneybird. The data we store in it is only needed to handle our invoicing properly. This data is only provided to the institutions that need it (for example the tax authorities). Our accounting program is only accessible to the owners and accountant of Snappshot. This happens via personal login codes and via a secured URL.

CRM system

In our CRM system (our own software, MySnappshot.nl) we store customer data that is needed for communication between us and our customers, partners, and suppliers. We process additional customer data such as date of birth, for example, to send you a card on your birthday. We simply do that.

Email

If we spoke at a trade fair and received your email address, we use it only to follow up on that contact. Also, if you send us an email or fill in our contact form, we use your email address only for correspondence about Snappshot. If you want us to remove your email address from our database, please let us know.

Phone

When we receive your phone number, we may have a reason to call you, for example when you have asked a question via our website or when you provided this phone number in your MySnappshot environment. Always useful to be able to call each other. Phone numbers are never stored in our mobile phones but always in our CRM or MySnappshot, which is password-protected.

Measures we take to protect your data

All software we use to process personal data is protected with a password or login code; nothing is accessible to unauthorized persons. For data processing, we only work with certified parties. We also enter into a data processing agreement with these parties to ensure that your data is safe with us. We do not like questionable practices, so we will never work with such parties.

Which rights do you have regarding your personal data and how can you exercise these rights?
You decide which data we store about you, aside from the data we are legally required to have, for example for the tax authorities. Would you like to have specific data or all of your data removed from our system? You can! Send us an email at: info@snappshot.nl stating the specific data you want removed or indicating that you want all of your data removed.

Reviews

We collect reviews through the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide your name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide further clarification on your review.

If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information solely for the purpose of inviting you to leave a review. WebwinkelKeur has implemented appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of its services, for which we have given our consent. All the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.